Eczema Company Reviews

The Eczema Company offers a variety of products for eczema treatment. The prices vary depending on the product. For instance, the Emily Skin Soothers - Soap for Eczema with Chinese Herbs is available at a sale price of $10.99. However, it's important to note that the company has a return policy that charges $9.99 per item for returns, regardless of the reason for the return. The company also offers expedited shipping for a fee of $40. Please visit the company's website for more detailed information on their products and pricing.

"Eczemacompany.com" is a platform that offers a collection of natural, physician-recommended products from small brands. These products are designed to support people with eczema who desire calm, healed skin. The products use gentle, effective ingredients that soothe irritation without side effects, helping users worry less about flare-ups and get a better night’s sleep. The popular products and services include Cream, Balm & Oil, Wet Wraps, Mittens & Gloves, and New Eczema Treatments. They also suggest trying an Elimination Diet. The company has received over 700 5-Star Reviews and is recommended by physicians. However, the customer reviews are mixed, with some customers praising the products and others expressing dissatisfaction with the customer service and return policy.

The website eczemacompany.com allows customers to manage their payment methods. Customers can login to the customer portal, click on the Payment Methods tab, and then click Add new payment method to enter their payment method details. If they wish to update a subscription, they can click on the Subscriptions tab, select Edit on the subscription to be updated, and then select Payment method on the left-hand side below Shipping address. To remove an old payment method, they can return to the Payment Methods tab, expand the old payment method, and click Remove payment method. If a customer used PayPal as their payment gateway, they can edit the payment method in their PayPal settings. Otherwise, they need to cancel the subscription and start a new subscription via checkout.

The Return Policy of the Eczema Company allows for returns on new, unopened, unwashed clothing, laundry or books within 30 days of delivery for a full refund. All items must be in saleable condition. The company does not accept returns on products ordered more than 30 days before, skin care, underwear like boxers or panties (bras are ok!), bath items - new or used, and anything with dirt or stains of any kind. A $9.99 processing fee is charged per return to cover processing and some of the shipping charges. This fee can be waived if a new order is placed via their returns portal.

As for the Shipping Policy, the Eczema Company ships out of Traverse City, Michigan in the USA. They offer Green Shipping Protection for a small fee, which protects your package against loss, theft, or damage during transit and offsets the emissions of your order with a carbon offsetting program. Orders are fulfilled and shipped within 1 - 2 business days, Monday - Friday only. Shipping rates are calculated on order totals after coupons and before taxes. For USA standard shipping, orders with a total of $75+ have free shipping, orders with a total of $0-26.99 have a shipping cost of $5.99, and orders with a total of $27-74.99 have a shipping cost of $9.99. Expedited shipping is also available. For Canada and International shipping, the rates vary and can be found on their website.